Empire Health Services, which includes Deaconess Medical
Center, is a
values-based organization with a clearly defined mission
and vision for our future. Our core values define
who we are and why we strive to deliver exceptional care. As
we move into the future, we look to our core values to
assist us in developing the best course of action for our
patients, our employees and our community. Our Mission
statement guides the focus and direction of our daily operations
as high-quality healthcare system. And it’s our vision
that defines what we will be in the
future.
Our Mission
To drive compassionate, continuous improvements
in the health of our patients, physicians, employees
and all we serve.
Our Vision
By the year 2015, Empire Health Services
its employees, volunteers, physicians and partners will
be recognized locally, regionally and nationally as a
major force in continually improving the quality and
value of health care services.
Our Core Behaviors
Respect & dignity: in all aspects; all are welcome
from all walks of life
Appreciation of and communication with employees, volunteers,
physicians, consumers, and patients
Decisive & focused team action: with purpose, sharing,
and accountability
Innovation & entrepreneurship: support for risk
taking & sound decision-making
Compassion & customer service: culturally competent
and always excelling
Achievement: with fun & humor whenever possible
Learning & growth: personal, professional & organizational
with focus & results
Quality & Integrity: true to our core values and
our mission.
